PRIVACY POLICY
Last Updated: September 2026
At Mox Gym, we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how Mox Gym LLC collects, uses, discloses, and safeguards your information when you visit our website, submit forms, download our mobile application, or register for our events.
1. Information We Collect
We collect information that identifies you or relates to you as an individual when you interact with our platforms:
• Personal Data: First name, last name, email address, phone number, physical address, and emergency contact details submitted through our VIP waitlist forms, contact blocks, or membership sign ups.
• Account and Transaction Details: Billing information, payment history, class attendance records, and skill progression data managed via our member management software.
• Event Data: T shirt size, division choices, and spectator attendance records collected during event checkouts.
• Automated Technical Data: Internet protocol addresses, browser type, device identifiers, and website usage statistics collected automatically through standard cookies and analytical tools.
2. How We Use Your Information
We use the collected information for specific, transparent business purposes:
• To manage your pre sale waitlist status and send priority membership notifications
• To process class reservations, drop in passes, and event registrations
• To communicate important schedule updates, facility announcements, and hotel accommodation detailsTo personalize your training experience and track progress on our Skill Ladder
• To improve our website functionality, customer service, and community outreach in Los Angeles
3. Text Messaging and SMS Communications
By opting in to receive SMS notifications from Mox Gym LLC, you consent to receive periodic text messages regarding waitlist drops, class reminders, and event updates. Msg and data rates may apply. You may opt out of receiving text messages at any time by replying STOP to any message or by contacting us directly. Consent to receive promotional text messages is not a mandatory condition of membership purchase.
4. Data Sharing and Third Party Services
Mox Gym LLC does not sell, rent, or trade your personal information to third parties. We share data only with trusted service providers necessary to operate our business:
• Software Partners: Member management platforms, payment processors, and event ticketing services like Eventbrite
• Communication Tools: Email delivery systems and text message dispatch software
• Legal Compliance: When required by law, court order, or governmental authority to protect our legal rights, facility safety, or community security
5. Data Security and Retention
We implement industry standard administrative, technical, and physical security measures to protect your personal data against unauthorized access, alteration, or disclosure. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
6. Your Privacy RightsCalifornia residents and website users have the right to:
• Access the personal information we hold about you
• Request corrections to inaccurate or incomplete personal data
• Request the deletion of your personal information from our active databases
• Opt out of marketing communications at any time via unsubscribing links or direct request
7. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our operational practices, facility services, or legal requirements. Updated versions will be posted directly on this page with a revised date stamp.
8. Contact Our Privacy Team
For questions, privacy requests, or concerns regarding your personal data, please reach out to us:
Mox Gym LA LLC Privacy Team
Email: mcrespo@hhlamgt.com
Address: HHLA Entertainment, 6081 Center Drive Suite 221, Los Angeles, CA 90045
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